Friday, March 12, 2010

Worst ITP I could get.

At first, when my ITP was decided, it was in a company called ForceOne Security. Sounds cool to me. But at the week before ITP, the company declined our invitation. So I was quite worried about it. Then comes the next company called Superinternet. I can predict doing router configurations and wireless connection setups.

So during the first day of attachment, I wore smart casual and went to the company. I reported at 9am but had to wait for the boss to arrive at lik 10.15am. To her surprise, she didn't know that we're attached to her company. So I was like WTF??? She gave me an interview and asked me a few questions about my education. Of course there are some things I haven't learn but she expects us to know by judging ther looks on her face. So I'm being sent back for the day.

In the evening, I got a call from the person in charge of ITP saying that my attachment for Superinternet is cancelled and I've been posted to a new company called Misa Travel. This is a travelling agency so what the hell an I suppose to do to imply wat I've learnt in school? FUCK! But I had no choice to accept it as they couldn't find me another ITP so if i were to reject this, I have to find one ITP myself. Damn...

Second day of work, I met with Dickson who similarly share the same fate as me and we got an interview from the boss of Misa Travel, Mr Kenny. He accepted us into the company and I was a bit relieved. But this was soon to disappear as he asked me if I could take the job as a phone operator. I thought it would be nothing too stress or hard so I accepted it.

I went into the office and damn, the whole office is full of girls. I was like the only guy, the only malay and the only newbie there. Mr kenny introduce me to my supervisor, Ms Daljeet and she assigned me to this girl from St' Nicholas named Linghui. She was quite hesistant to teach me but she did anyway. She manage to coach me and I did try to get the hang of it.

Day after day pass by, I find the job meaningless to my course. for the whole 9 hrs, I sat in the office answering phone calls, attending to customer's bookings, listening to them babbling about our company. Yada Yada. Screw them. And there are a few girls who work the same as me, coached me too. But I really felt like a burden to them. I hate this feeling. I felt like I'm not welcomed becos of my unclearity about the whole system.

Then it comes yesterday, everything was going to be alright. I went to Friday prayers and prayed that God gives me the patient and cool down my heart if there's any stubborn customers. I also ask 'Him' to gimme the strength to endure the mental stress for 6 weeks. But when I came back, I already received one angry customer but it wasn't on my behalf so I'm innocent. But come around 6 plus, there's a customer that asked me if I was the consultant. I just agreed and I took down the particulars and at the end, I said I'll pass this info to my ticketing staff and they'll call him back immediately. He then became furious and started scolding me and asking me to pass him to the consultant. So I pass to Apple. She then approached me and said if I passed her the sales lead but I got so angry i deleted it. Shit. So she just walk away and after a few mins, Daljeet called and told me the matter. I greatly apologised but was so fucking angry at that guy. Before I left, I received one more nasty customer, fuck. I hate this. FUCK. I HATE BEING A TELEPHONE OPERATOR. Worst of all FUCK, its not even related to computer engineering! Wats the point of this job? My itp is meaningless...

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